Terms & Conditions

If you wish to swap tickets via this Website, you must agree to the terms below as the exclusive basis which governs such actions and must click the "I accept" button before registering. If you do not agree to any of the terms, do not use this Website.

This Website provides an on-line forum for swapping tickets. The tickets are offered by third parties and not by TicketMingle.

THIS AGREEMENT is made between TicketMingle and you ("the Member").

1. DEFINITIONS

In this Agreement, the following terms shall have the following meanings:-

"Holder" - an entity who current holds the ticket in a Listing
"Taker" - an entity which is in persuite of the ticket in a Listing
"Effective Date" - the date on which this set of terms and conditions entered effect.
"Intellectual Property Rights" - all copyrights, patents, registered and unregistered design rights, database rights, trademarks and service marks and applications for any of the foregoing, together with all trade secrets, know-how, rights to confidence and other intellectual and industrial property rights in all parts of the world.
"Material" - information regarding a Ticket posted on the Website by the Holder who is offering to sell or swap it.
"Listing" - the ticket(s) advertised by the Holder and submitted by the Holder to the swap my ticket site.
"Registration Details" - the details which a Taker or Holder must provide on registering for the Website including physical address, email address, age, bank account and credit, debit or charge card details.
"Swap" - an exchange of Tickets by a Taker and a Holder with or without a balancing cash element being payable by one party to the other.
"Unacceptable Material" - Material which under the laws of any jurisdiction from which the Website may be accessed may be considered either:-

  1. illegal, illicit, indecent, obscene, racist, offensive, pornographic, insulting, false, unreliable, misleading,.alleged to be or actually defamatory or in infringement of third party rights (of whatever nature and including, without limitation, any Intellectual Property Rights);
  2. in breach of any applicable regulations, standards or codes of practice (notwithstanding that compliance may not be compulsory);
  3. to contravene legislation, including without limitation, that relating to weapons, animals or alcohol;
  4. might harm TicketMingle's reputation.
"Member" - either a Taker or a Holder or swapper.
"Website" - TicketMingle's website located at www.ticketmingle.co.uk.
"TicketMingle" - TicketMingle Limited which is the owner of the Website.

2. Holder Terms

2.1 The Holder recognises and accepts that it bears sole responsibility for the content of all Material posted on the Website as provided by the Holder to TicketMingle and the Holder hereby indemnifies TicketMingle and the Taker in the event that the Material is Unacceptable Material.
2.2 TicketMingle shall retain the right at all times to refuse to provide the Service or any part thereof, including without limitation, posting any Unacceptable Material (where the Holder requests its posting) and to remove any Unacceptable Material from the Website.
2.3 Any Holders abusing this site by continually requesting monetary gain for a Swap will have their listings and site memberships removed at the discretion of TicketMingle.
2.4 TicketMingle shall retain the right at all times to remove any posting if they feel a charity involved or partly involved in that posting is being exploited.
2.5 Posting of Material by TicketMingle on the Website shall not under any circumstances constitute a waiver of any of its rights in relation to such Material or of any breach of the Holder's obligations under this Agreement.
2.6 The Holder warrants, represents and undertakes in relation to all Material (including, for the purposes of this Clause 2.4, any Material which it requests TicketMingle to post on the Website) that no such Material shall be Unacceptable and that the Holder has obtained full and effective licence(s) from all relevant third parties allowing the Holder to use relevant Material and to permit its dissemination worldwide, that it can convey good title in such Material to the Taker and the Holder hereby indemnifies TicketMingle in respect of any breach of this clause.
2.7 The Holder warrants that the Material will be accurate, relate only to the Ticket and not to any other matter, and will not include links to other websites and will be categorised by the Holder within any appropriate categories on the Website.
2.8 It is the responsibility of the Holder to ensure that it is legal to swap the ticket(s) they have listed on TicketMingle website and that it is lawful to swap such tickets to UK residents
2.10 The Holder undertakes fully to virus-check all Material supplied to TicketMingle pursuant to this Agreement.
2.11 The Holder undertakes not to embark on any course of action, whether by use of the Website or any other means, which may cause a disproportionate level of Website activity without providing at least seven days' prior notice in writing to TicketMingle.
2.12 Where the Holder makes or gives warranties, representations or undertakings to TicketMingle under the terms of this Agreement, those warranties, representations or undertakings are also made for the benefit of the Taker who shall be entitled to rely on them.
2.13 The parties agree that the Holder is the sole author, editor or publisher of the Material published on the Website.

3. Taker Terms

3.1 TicketMingle is not liable to the Taker in the event that the Holder does not have good legal title to the Ticket or is not entitled to transfer it to the Taker. That is the responsibility of the Taker.
3.2 TicketMingle is not liable to the Taker in the event that a Ticket is a fake. That is the responsibility of the Taker.
3.3 TicketMingle is not responsible if a Ticket is not delivered to the Taker. That is the responsibility of the Taker.
3.4 TicketMingle is not responsible for ensuring that a Ticket is transferable or will be honoured by the issuer. That is the responsibility of the Taker.
3.5 All conditions and warranties whether express or implied, statutory or otherwise, which relate to the condition or fitness for any purpose of the Material or any part thereof or to the care or skill with which the Material or any part thereof has or should have been (or, as the case may be, will or ought to be) prepared are hereby expressly excluded.
3.6 Without prejudice to Clauses 3.1-3.4 above or Clause 5 below, in the event that a Ticket is not as described on the Website, TicketMingle is not responsible for any monetary losses.

4. TERMS WHICH APPLY TO Holders AND Takers

4.1 In registering for this Website, the Member must provide accurate Registration details which the Member must update after any changes (except age) before using the Website for further transactions.
4.2 The Members information and activities on the TicketMingle Site must not be inaccurate, false or misleading; offensive or menacing, abusive, defamatory, be fraudulent or involve the attempted sale of tickets.
4.3 The Member hereby warrants to TicketMingle that it is at least eighteen years of age and legally able to enter into contracts for the Swap of the Ticket.
4.4 TicketMingle reserves the discretion to withdraw any Material from the Website without prior notice.
4.5 The Member's Registration Details and data relating to its use of the Website will be recorded by TicketMingle and may be used by TicketMingle for marketing purposes only.
4.6 TicketMingle may send a small file to the Member's computer when it visits the Website. This "cookie" will enable TicketMingle to identify the Member's computer, track its behaviour on the Website and to identify the Member's particular areas of interest so as to enhance the Member's future visits to the Website. The cookie will not enable TicketMingle to identify the Member and TicketMingle shall not use it otherwise than in relation to this Website. The Member can set its computer browser to reject cookies but this may preclude use of certain parts of this Website.
4.7 The Member hereby authorises TicketMingle to use any information which it submits to this Website to inform the Member of special offers and for other marketing and related purposes and as set out in Clause 4.5 above. TicketMingle may also disclose this data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.
4.8 If the Member does not wish TicketMingle to use its information as set out in Clauses 4.5 and 4.7 above, it should leave the Website before submitting its personal details.
4.9 If the Member does not want TicketMingle to use its email address to send information concerning the Website and related matters, the Member should send a message to adam@TicketMingle.co.uk and insert “unsubscribe” as the subject heading.
4.10 TicketMingle has appropriate security procedures in place to protect the Member's personal information.
4.11 TicketMingle reserves the right to suspend or terminate a Member's account where, in its absolute discretion, it deems such suspension appropriate. In the event of such suspension or termination, TicketMingle will notify the Member by email and the Member must not seek to re-register either directly or indirectly through a related entity.
4.12 TicketMingle shall not be liable for any interruption to the Service, whether intentional or otherwise.
4.13 The user recognises and accepts that they are fully responsible for all actions taken under their chosen Member ID and password on completion of registration. The user shall only use or utilise the Site using their own Member ID and password, using every effort to keep their password safe and should not disclose it to any other person. The user shall not transfer or sell their Member ID to any other person or persons and not permit, either directly or indirectly, any other person to utilise their Member ID or password.
4.14 For the avoidance of doubt, TicketMingle is providing a service not goods.
4.15 TicketMingle owns all Intellectual Property Rights in the Website and the Service, including without limitation, the design, text, graphics, the selection and arrangement thereof.
4.16 TicketMingle takes reported and actual infringement of Intellectual Property Rights and fraud extremely seriously and whilst Members cannot hold TicketMingle liable in relation to such issues, TicketMingle requests all Members to report such matters immediately to adam@TicketMingle.co.uk and TicketMingle shall inform the appropriate authorities.
4.17 The user should use common sense and caution when using the TicketMingle site. The user should also be aware there are risks of dealing with underage persons or people acting under false pretences. By using this Site, you agree to accept such risks and agree that TicketMingle is not responsible for the acts or omissions of users on the Site.
4.18 In addition to the terms set out herein, a Holder may wish to make the provision of a Ticket subject to its own terms and conditions. It is up to the Holder to incorporate those terms validly into the contract it forms with the Taker. However, in the event of any conflict between any terms in the Holder's terms and those set out in this Agreement, the terms of this Agreement shall prevail.
4.19 It is the Member's responsibility to conclude the terms of any Swap. TicketMingle will not be involved in or have any responsibillity in respect thereof.

5. LIMITATION OF LIABILITY

5.1 TicketMingle is not liable for any indirect loss, consequential loss, loss of profits, revenue, data or goodwill howsoever arising suffered by any Member arising in any way in connection with this Agreement, Swaps or for any liability of a Member to any third party.
5.2 Whilst TicketMingle will make all reasonable attempts to exclude viruses from the Website, it cannot ensure such exclusion and no liability is accepted for viruses. Thus, the Member is recommended to take all appropriate safeguards before downloading information or any Material from the Website.
5.3 TicketMingle shall not be liable for ensuring that there the Material on the Website is not Unacceptable Material and the Taker in making any Swap from the Website accepts that it does so exclusively at its own risk.
5.4 TicketMingle is not liable for any failure in respect of its obligations hereunder which result directly or indirectly from failure or interruption in software or services provided by third parties.
5.5 TicketMingle is not responsible for the direct or indirect consequences of a Member linking to any other website from the Website.
5.6 None of the clauses herein shall apply so as to restrict liability for death or personal injury resulting from the negligence of TicketMingle or its appointed agents.

6 WARRANTIES AND INDEMNITY

6.1 TicketMingle does not represent or warrant that the Material is accurate, complete or current. TicketMingle has no liability whatsoever if the Taker relies on such Material and it proves to be inaccurate.
6.2 Material has not been written to meet the individual requirements of the Taker and it the Taker's sole responsibility to satisfy itself prior to entering into a Swap that the Ticket is suitable for its purposes.
6.3 All warranties, express or implied, statutory or otherwise are hereby excluded.
6.4 The Member hereby agrees to indemnify TicketMingle against all liabilities, claims and expenses that may arise from any breach of this Agreement by the Member.

7. GENERAL

7.1 Subject to Clause 7.2, this written Agreement and any other expressly incorporated document constitute the entire agreement between the parties hereto relating to the subject matter hereof and neither party has relied on any representation made by the other party unless such representation is expressly included herein. Nothing in this Clause 7.1 shall relieve either party of liability for fraudulent misrepresentations and neither party shall be entitled to any remedy for either any negligent or innocent misrepresentation except to the extent (if any) that a court or arbitrator may allow reliance on the same as being fair and reasonable.
7.2 TicketMingle reserves the right to alter its terms of business from time to time. The Effective Date at the time the Member is reading these terms is set out at the top of this Agreement. Prior to entering into a transaction, Members should check that the effective date has not altered. If it has, the Member should examine the new set of terms and only enter into a transaction if it accepts the new terms.
7.3 If any provision of this Agreement or part thereof shall be void for whatever reason, it shall be deemed deleted and the remaining provisions shall continue in full force and effect.
7.4 TicketMingle reserves the right to assign or subcontract any or all of its rights and obligations under this Agreement.
7.5 The Member may not assign or otherwise transfer its rights or obligations under this Agreement without TicketMingle's prior written consent.
7.6 Any notice given pursuant hereto may be served personally or by email to the last known email address of the addressee. It is the responsibility of Members promptly to update TicketMingle of any change of address or email address. Such notice shall be deemed to have been duly served upon and received by the addressee, when served personally, at the time of such service, when sent by email 24 hours after the same shall has been sent, or if sent by post 72 hours after put into the post correctly addressed and pre-paid.
7.7 TicketMingle shall not be liable for any loss suffered by the other party or be deemed to be in default for any delays or failures in performance hereunder (other than in relation to payment) resulting from acts or causes beyond its reasonable control or from any acts of God, acts or regulations of any governmental or supra-national authority.
7.8 Any delay or forbearance by TicketMingle in enforcing any provisions of this Agreement or any of its rights hereunder shall not be construed as a waiver of such provision or right thereafter to enforce the same.
7.9 This Agreement shall be governed by the laws of England and the parties submit to the non-exclusive jurisdiction of the Courts of England and Wales.
7.10 Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed by us only.

TERMS AND CONDITIONS EFFECTIVE FROM FEBRUARY 2010